|
|
 |
|
2004 |
2005 |
| Dept. Priority |
1 |
0 |
| Mayor's Priority |
|
|
|
|
|
| Communication Services |
| |
| CH Voice Mail System |
| |
| Initiative:
Improve Communications
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|
| The current City Hall Voice Mail system is a 3rd party, low-tier product purchased 10/95, which does not integrate well with our existing NEC phone switch (PBX). Excessive user complaints and high maintenance costs have been documented. Currently, phone messages often do not appear on a callee`s phone until the next
more
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| Strategic Goals |
| The main goal is to improve, or at least to maintain, telephone communication between the City and the public.
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|
| Two Year Objectives |
|
Replace the existing Voice Mail system with a more responsive system.
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| |
FY
2004 |
FY
2005 |
| Resources |
FTE |
Base |
One
Time |
Total |
FTE |
Base |
One
Time |
Total |
| Total
Revenues |
|
0 |
0 |
0 |
|
0 |
0 |
0 |
| Costs |
|
|
|
|
|
|
|
|
| |
Salaries and Benefits |
0.00 |
0 |
0 |
0 |
0.00
|
0 |
0 |
0 |
| |
M&O |
|
0 |
0 |
0 |
|
0 |
0 |
0 |
| |
Equipment |
|
0 |
28,000 |
28,000 |
|
0 |
0 |
0 |
| Total
Expenditures |
|
0 |
28,000 |
28,000 |
|
0 |
0 |
0 |
| Net
Fund Support |
|
0 |
28,000 |
28,000 |
|
0 |
0 |
0 |
| Net
FTE's |
0.00 |
|
0.00 |
|
|
|
|
|