Q. What is Curb It?
A. Curb It is the City of Boise's new automated trash and no-sort curbside recycling program. The program's mission is to curb waste by promoting the principles of reduce, reuse, and recycle.
Q. What are the reasons for the new program?
A. Automated collection and no-sort recycling were recommendations made last year as part of the City's Solid Waste STrategic Plan, formulated by a citizen committee assembled by Mayor Bieter. The City is committed to keeping collection rates low over the long-term -- moving to an automated collection system helps accomplish this goal by reducing worker injury, turnover, and labor costs. THe Curb It program is also a key element of the Mayor's vision for a greener and more sustainable Boise. With the introduction of no-sort recycling, we can all do our part to divert recyclables from the landfill and curb waste. In other cities that have offered no-sort recycling, the volumes of recyclable materials have increased by 40% on average.
Q. Will I receive more information about how to use my new trash and recycling carts?
A. Yes, a Curb It Handbook and other materials will be delivered with your new cart(s). ALso, if you have questions, please bookmark the Curb It website and refer to it as needed or call Allied Waste at (208) 345-1266. For billing related questions, please call (208) 384-3735.
Q. is my trash and recycling service still unlimited?
A. Yes, service is still unlimited, but all trash and recycling must fit in trash carts with the lids closed. THe first 95-gallon cart is included with your service. You may order up to two additional 95-gallon trash carts. THe first additional 95-gallon cart costs $1.00 extra per month. THe second additional cart costs $2.00 extra per month for a total of $3.00 for two additional carts. If you need more than three carts, please call (208) 384-3901 and we will work with you to meet your needs.
Q. May I use my old trash can after the new program rolls out?
A. Yes, you may use your old trash cans by using special Overflow Stickers to identify overflow trash. Five free stickers will be provided to residents each year. Your set of five stickers will arrive in a packet attached to your new trash cart when it is delivered. Extra stickers may be purchased for $1.00 each, with a minimum of $5.00 per order. To purchase additional stickers, please contact Boise City Utility Billing by phone at (208) 384-3735 or by email at stickers@cityofboise.org.
You can order up to three 95-gallon trash carts to eliminate the need to use Overflow Stickers.
Q. How do I order more stickers?
A. Extra stickers may be purchased for $1.00 each, with a minimum of $5.00 per order. To purchase additional stickers, please contact Boise City Utility Billing by phone at (208) 384-3735 or by email at stickers@cityofboise.org.
Q. Will Allied Waste pick-up large, bulky items like refrigerators, appliances, and couches? Is there a charge for this service?
A. Yes, Allied Waste collects large, bulky items for recycling of disposal. There is no charge for this service in Boise City. Call Allied Waste at (208) 345-1266 to schedule a pick-up.
Q. Does the City provide carry-out service?
A. Yes, this service is designed for customers who would like Allied Waste personnel to enter onto their private property to collect trash containers.
Q. If I have a disability, can I get help with my service?
A. Yes, free carry-out service is provided to qualified residents as part of the AMericans with Disabilities Act.