Due to a staff shortage, the City Clerk’s Office encourages residents to make an appointment for services such as finger printing and background checks. Walk-in services are available but extended wait times are expected. To make an appointment email or call 208-972-8150.
Received a Parking Ticket?
Within 30 days of receiving a ticket, you have 3 options:
Beginning January 1, 2023 the City of Boise will no longer accept payment for parking tickets using the Interactive Voice Response (IVR) system.
Appeals must be made in writing and include the required information (see below). Failure to provide complete information may result in your appeal being denied.
Be as specific as possible and include any information you want considered during the appeals process. Additional information will not be accepted after the decision has been made.
Note: If you used ParkMobile to pay, but inadvertently entered or selected the wrong license plate, please include the license plate number that was entered into the app when paying for parking.
For tickets issued within the past 10 days:
The City of Boise must receive the written appeal and any accompanying documentation within ten (10) days of the date of ticket issuance.
- Appeal ticket online
- If you cannot find your ticket in our database, use the Citation Not Found form to submit an appeal.
- Mail a letter that includes all required information to Parking Services, P.O. Box 500, Boise ID 83701
- Appeal in person at City Hall, 150 N. Capitol Blvd, Boise ID 83702
- Your name
- The parking ticket number
- License plate number(s)
- Email address
- Mailing address
- The reason you believe the ticket was issued in error
Insufficient reasons for appeals include:
- Running late
- Forgetting to properly display a valid permit
- Not seeing a sign
- Not understanding parking meters or regulations
- Failing to press the meter's “free 20 minute” button
For tickets issued within the past 11-30 days:
The appeal deadline can be extended by completing the Appeal Deadline Waiver.
If ticket was issued over 30 days ago:
Tickets older than 30 days cannot be appealed. Tickets unpaid past 60 days will be sent to collections.
You will be notified of the appeal decision in writing within ten (10) working days of receipt of the appeal.
If your appeal is approved, the ticket and fine will be excused.
If your appeal is denied, the fine is due and payable upon receipt of written notification.
Your options are to:
If you want to contest your ticket, you may sign up for traffic court within 30 days of the issue date. You must be the registered owner of the vehicle to initiate this process. Please bring the ticket, a valid driver’s license and the vehicle’s registration to Parking Services in City Hall at 150 N. Capitol Blvd.
The registered owner is responsible for all court costs and the parking ticket amount (plus applicable late fees) if the violation is not excused by the court.
Send a Message to City Clerk
Please fill out the form and a representative from the city will be in touch with you.
We are aware of intermittent issues affecting our phone system and are working to resolve it. If you are unable to get through, please utilize our online systems, send us a message or visit us at City Hall. We apologize for the inconvenience.