Boise Secure

Welcome to Boise Secure

We are in the process of uniting all City of Boise logins into one account to simplify how you interact with city services. Soon, instead of juggling different logins for different tools, you’ll be able to use one single, secure account—called Boise Secure.

With Boise Secure, you’ll have a single profile, username and password to access online city services— from submitting building plans, to paying bills, to registering for programs. Our goal is simple: make things easier, safer, and more convenient for you.

This new Single-Sign-On (SSO) platform streamlines your experience and strengthens the security of your online interactions with the city now and into the future.

What’s Changing?

We will be adding applications incrementally through the city’s departments and services rather than as a single large release.

As we move our systems to Boise Secure, you’ll start logging in with the same username and password no matter which city service you’re using. You’ll also have access to helpful self-service features, like updating your password, managing your security options, and keeping your contact information up to date— all from one place.

And don’t worry: you won’t need to do anything until we notify you. When a service you use is ready to switch, we’ll reach out by email or show a message right on the website.

Coming Up First

• ePlanReview: Users of the city’s Planning and Development Services ePlan Review platform will receive a notification to create their Boise Secure profiles in January 2026. Our ePlanReview system lets customers skip a trip to City Hall by submitting plans online.

As each service is added to Boise Secure, we’ll let you know exactly what to expect and when to take action.

What You Can Expect From Us

• Clear notifications when it’s time for you to set up your Boise Secure profile
• Simple steps and instructions—no technical knowledge required
• Regular updates right here as our timeline becomes more concrete
• A smoother, more secure login experience across city programs and services

Questions?

Contact us at boisesecure@cityofboise.org.