Activity Registration Policies

Refund and Cancellation Policy

We depend on your enrollment for a successful class! Please plan your schedule carefully. Classes which do not meet minimum enrollment are subject to cancellation.

Refunds are issued:

  • In full if the class or program is cancelled or for a documented medical reason.
  • Minus a $15.00 processing fee if you cancel at least ten calendar days before the starting date of the class. Choose from these three options:
  1. Transfer to another class within 10 calendar days of class state date.
  2. Credit your account.
  3. Receive a check refund, allow 3-4 weeks for processing.

Refunds and transfers are not issued:

  • When Requested less than ten calendar days before the starting date of the class.
  • If the fee paid is less than $15.00 processing fee.
  • For team fees after registration ends.
  • For all team sports player fees.

Resident/Non-Resident Policy

Boise City residents directly contribute to the operations of Boise Parks and Recreation Department's programs and services by payment of their property taxes.

The Fair-Share Policy (Non-Resident Fee) allocates an additional fee to nonresident users so that they also contribute, on an equitable basis, to the overall financing of the Department's operations.

Who is a resident?

Boise City residents live within the city limits. The boundaries that the U.S. Post Office uses and those that determine the city limits are not the same. Even though you may have a Boise mailing address, you may not live within the Boise City limits. Questions about residency?  Please visit Ada County Assessor at or call (208) 287-7262 for assistance.

Registration

New Customers

For first time customers, setup an account by clicking the link below.

New Account Setup
Existing Customers

If you already have an account, click the link below to sign into your account.

Sign Up

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