Activity Registration Policies

Refund and Cancellation Policy

We rely on your enrollment for a successful class! Please plan your schedule carefully. Classes that do not meet minimum enrollment are subject to cancelation.

Refund Information:

• Refunds are issued in full if the class or program is canceled by Boise Parks and Recreation.
• Staff will make every effort to reschedule a class canceled due to weather related reasons.
• Transfers to another class are offered when requested at least 10 calendar days prior to the start date of the class.
• A $15 per household member processing fee is charged for all cancellations made at least 10 calendar days prior to the start date of the class. Refunds can be issued in the following ways:
  
  1. Back to the original payment method (please allow three to four weeks for processing).   
  2. Added as a credit to your account.

Refunds and transfers are not issued:

• When requested less than 10 calendar days before the start date of the class.
• If the fee paid for the program is less than the $15 processing fee.
• If a class is rescheduled due to weather.
• For missed, sick, or suspended days.
• For team fees after registration closes.
• For all team sports player fees.