Utility Billing Services

The City of Boise manages billing for residential and commercial properties for sewer, trash, recycling, compost, pressure irrigation and geothermal.

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For more information: read our FAQ, send us a message, or call Utility Billing Services at 208-608-7460.

Winter Water Update

Residential

View forms related to service for residential accounts.

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Commercial

See forms for utilities related to commercial properties.

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Title Companies

Get an escrow quote for utility billing services.

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Property Management

Change of address information for property management companies.

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Terms & Conditions

An explanation of billing terms and conditions of service.

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Rate Increase Information

Below are the utility bill rate increases for fiscal year 2026, which begins October 1, 2025. Rate percentages are an average for all customers, for individual rate changes, please see fee changes in the FY2026 Proposed Budget.

The average rate increase for water renewal (sewer) bills is 9.9% for all customers.
The average rate increase for residential solid waste bills is 8.4% for all customers.
The average rate increase for commercial solid waste bills is 3.9% for all customers.
The average rate increase for commercial recycling bills is 3.6% for all customers.

The average rate increase for geothermal bills is 4.9% for all customers.

The average rate increase for municipal irrigation is 10% for all pressurized customer and 85% for all gravity lateral customers.

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