The City of Boise manages billing for sewer, trash, recycling, compost, pressure irrigation and geothermal. Explore the options for paying your utility bill below. Need help finding your account number, utility charges or fees?
New Payment Platform - Now Available!
Quickly, easily and securely pay your utility bill on our new online payment platform. Register your new account to start or continue online and automatic payments.
Pay Online
Register or Sign In
Paying your bill online is fast, easy and secure. Make payments, schedule AutoPay and view your bill with an online account.
Make a Payment Automatic Payment
Sign up for AutoPay to schedule recurring payments. Log into your account and click AutoPay to get started.
Learn More One-time Payment
You can make a one-time payment without logging in using your account number and payment information, along with a secure identity verification.
One-time PaymentAdditional Options
24-Hour Pay-by-Phone
Make credit, debit or eCheck payments by phone, any time. Available in English and Spanish.
Call (208) 608-7460 (TTY: 711)
and press 1.
Pay By Mail
Mail bill stub and check or money order to:
Boise Utility Billing Services
P.O. Box 35049
Seattle, WA 98124
Remember to allow time for the post office to deliver your payment.
Pay In Person
Pay with cash or credit card in person at Utility Billing Services, Boise City Hall, 150 N. Capitol Blvd., or deposit checks in the drop box at the main entrance to City Hall on Capitol Blvd.
Boise City Hall
150 N. Capitol Blvd.
Boise, ID
Accessibility
Translators are available for residents who speak a language other than English. Call (208) 608-7460 (TTY: 711) to pay your bill, set up an online account or schedule automatic payments.
Call Now Past Due Accounts
To make payment arrangements for past due accounts, call (208) 608-7460 (TTY: 711).
Call NowAuto Pay Information
Auto Pay allows you to schedule recurring payments using your preferred payment method.
Get Started
- Log into the online Utility Billing Payment System. If you have not registered with the site, you must register for an account.
- Once logged in, go to Accounts, then select Add Account and enter your full 15-digit Utility Billing Account Number to associate it to your autopay account.
- Once the account is added, go to My Wallet and add a payment method.
- Then select AutoPay to set up your payment. (You need to have a payment method located in My Wallet before AutoPay can be set up.)
- Select a preferred Payment Method from your Wallet and click Continue.
- Select the frequency of payment best suited for your needs.
- Configure any additional payment details necessary for the selected payment frequency.
- Select Create Autopay.
- Your account is now set up for automatic payment.
Send a Message to Utility Billing Services
Please complete the form below to send a message to our Utility Billing Services team.