Pay Utility Bill

Utility Billing customers for the City of Boise have multiple ways to pay their utility bill.

Pay Online

Paying your bill online is fast, easy, and secure. Visit to make a payment. Become a registered user to take advantage of enhanced account management features.

Make a Payment
Pay In Person

Pay with cash or credit card in person at Utility Billing Services, Boise City Hall, 150 N. Capitol Blvd., or deposit checks in the drop box at the main entrance to City Hall on Capitol Blvd.

Get Directions
Boise AutoPay

Sign up for AutoPay and schedule recurring payments using your preferred payment method. Visit billing for more information.

Learn More
Pay By Mail

Mail bill stub and check or money order to:

Boise Utility Billing Services
PO Box 2600
Boise, ID 83701-2600

A convenient return envelope is enclosed with your statement. Remember to allow time for the post office to deliver your payment.

24-Hour Payment Line

Make credit, debit, or electronic check payments by phone 24 hours a day: 1-877-896-9230

Past Due Accounts

To make payment arrangements for past due accounts, call (208) 608-7460.

Auto Pay Information

Auto Pay allows you to schedule recurring payments using your preferred payment method.

Get Started

  1. Log into the Paystation - our online utility billing payment system. If you have not registered with the site, you will need your account number and amount due from your most recent billing statement.
  2. Create a Payment Profile by going to "Account Management" and then selecting "Payment Profiles". A Payment Profile lets you save payment information that you want to use on a regular basis, such as a credit card or checking account.
  3. Follow the instructions to create a payment profile for the account(s).
  4. To manage Auto Pay settings, go to "Account Management" and select "Auto Pay".
  5. Select "Update" next to the account(s) for which you want to schedule automatic recurring payments. 
  6. Select the day(s) and account(s) for which you want payments to be processed. Click "Submit" and you will be all set up.

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Send a Message to Utility Billing Services

Please complete the form below to send a message to our Utility Billing Services team.