Residential

Residential sewer, trash, recycling, compost and some residential pressurized irrigation are billed through the City of Boise's utility billing services division.

Top Requests

Pay Your Bill

Utility bills for the City of Boise can be paid online, through auto pay, in-person, over the phone or by mail.

Move In / Move Out

See more information about requesting updates to your account upon move in or move out.

Trash, Recycling and Compost Rates

View the current rates for residential trash, recycling and compost.

Water Renewal (Sewer) Rates

View the current rates for residential sewer.

Additional Services

Annual Water Update

If you are on a well or do not receive a VEOLIA (Suez) water bill please complete this form based on the people in your home to determine your Water Renewal (sewer) usage.

Carry Out Service

Curbside carry-out service requires that trash and recycling carts be visible from the street and clear, safe access be available.

Cart Service Request

Need a new or additional cart? Have a damaged cart you need replaced? Have one too many carts? Just complete the form below so a member of our team can assist you with your request.

Curbside Glass Collection

Curbside glass collection is available for residents and businesses on a monthly basis.

Financial Assistance

For residential customers who qualify under financial hardship definitions.

Overflow Stickers

Each year, five free Overflow Stickers will be provided to each household. Use them when you set out extra trash. Overflow stickers never expire so you can use them year to year.

Resident Request for Vacancy

For residential customers whose service address is vacant for more than 30 consecutive days.

Refund Request

Requesting a refund? Fill out the form provided.

Water Use Increase Adjustment

For residential customers who request a billing adjustment due to a water leak between October 15 and April 15.

Sewer & Trash Ordinances

Sewer Use and Regulations

Solid Waste Services

Send a Message to Utility Billing Services

Please complete the form below to send a message to our Utility Billing Services team.

Residential

Top Requests

Additional Services

Annual Water Update

Carry Out Service

Cart Service Request

Curbside Glass Collection

Financial Assistance

Overflow Stickers

Resident Request for Vacancy

Refund Request

Water Use Increase Adjustment

Sewer & Trash Ordinances

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