Financial Assistance

The City of Boise offers a 30% discount on utility bills for up to a year for qualifying customers. To learn more about income guidelines and apply for assistance, click below.

Utility customers can get $100 applied to their bills once per year. Qualifications are administered by El Ada. Call 208-345-2820 to learn more and find out if you qualify.

Utility customers can get assistance paying off current and past due balances to the water renewal (sewer) portion of their bill. Qualifications are administered by El Ada. Call 208-345-2820 to learn more and find out if you qualify.

Residential sewer rates are based on winter water usage (October 15-April15). If you had a water leak in these months that you believe drove your usage up, you can request a leak adjustment.