Get help with your utility bill. These programs offer relief for those experiencing hardship.
Utility Bill Assistance
Hardship Discount
The City of Boise offers a 30% discount on utility bills for qualifying customers. To learn more about income guidelines and apply for assistance, click below.
Apply Today Emergency Water Utility Assistance
City of Boise utility customers can request $100 to be applied to their bills once per year. Qualifications are administered by El Ada. Call 208-345-2820 to learn more and find out if you qualify.
Visit El-Ada Ada County Utility Assistance
Ada County residents can request assistance for rent, power, heat and/or water bills. Assistance from the county is limited to one month’s service in a 12-month period.
Learn More Idaho Home Owner Assistance
Idaho Housing and Finance Association offers support for eligible Idaho homeowners who have fallen behind on their mortgage payments or other housing-related expenses because of the COVID-19 pandemic.
Apply TodayAdditional Community Services
Idaho Food Bank
Helping to feed, educate and advocate for Idaho’s hungry through collaborative partnerships to develop efficient solutions that strengthen individuals, families and communities.
Learn More El Ada
Reducing poverty, revitalizing low-income communities, and empowering low-income families and individuals to become fully self-sufficient.
Learn More Jesse Tree
Helping our neighbors and keeping the Treasure Valley housed by providing emergency rent and other services that allow tenants to avoid homelessness.
Learn MoreSend a Message to Utility Billing Services
Please complete the form below to send a message to our Utility Billing Services team.