Loan Servicing

Loan Servicing Payment Options

To make your loan payment, please choose from one of the options below.

  1. Automated Clearing House (ACH)
    You may make an ACH withdrawal from your checking or savings account each month. You choose either the 5th, 10th or 25th of each month for the payment to come out. To opt into this payment type you will need to download the ACH payment form for the type of loan you are repaying and return as per the instructions on the form. To request a form be mailed to you, please call (208) 570-6846.

    Download ACH Payment Form (Housing Loan) - PDF
    Download ACH Payment Form (Sewer Loan) - PDF
  2. Through Your Bank
    Payments can be set up through your bank. You will need your account number, provided in your electronic statement, and the City of Boise mailing address. The address is:
    City of Boise - Attention: HCD - 2nd Floor
    P.O. Box 500
    Boise, ID 83701-0500
  3. By Mail
    You can mail your payment to: 
    City of Boise - Attention: HCD - 2nd Floor
    P.O. Box 500
    Boise, ID 83701-0500
  4. In Person
    Payment can be made in person by vising Boise City hall at 150 N. Capitol Blvd., Boise, ID and proceeding to the second floor. City Hall is open Monday - Friday from 8 a.m. - 5 p.m. (closed weekends and holidays).
  5. By Phone
    Card payments can be accepted over the phone by calling (208) 570-6846. This line is staffed Monday - Friday from 8 a.m. - 5 p.m.

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