AI in Government

AI in Government


We are leading efforts to promote the responsible use of Generative Artificial Intelligence (AI) to make local government more efficient and effective.

Person typing on a laptop.

The Need

Study after study has shown that the use of Generative AI tools can increase productivity, quality of work, and job satisfaction for staff in some roles. And the integration of these tools in government – for example, chatbots for customer service – can improve city services for residents. But there are also significant risks to using Generative AI.

The Solution

We collaborated with stakeholders to create an AI policy, an AI community of practice, and a set of trainings and resources that empower the responsible use of Generative AI tools by city staff. We also launched an AI Ambassadors program in which staff from throughout the city work with their peers to promote responsible experimentation and share learnings related to Generative AI.

Message Sent Successfully!

Message Failed To Send.

Send a Message to City of Boise

Please fill out the form and a representative from the City of Boise will be in touch with you.