Planning and Development Services

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Notice: Possible Permit Processing Delays

We recently implemented a new Permitting and Licensing system, which is affecting our usual response times and permit processing times. As we work through refinements to this new system, we thank you for your ongoing support and patience. For the most timely service, we ask that you submit documents and inquiries to the Permit Technician team at

Please note that our new system requires you to create a new account prior to seeking assistance from our Permit Technicians. Create your account today by visiting  In addition to creating your account, you can also view some helpful how-to-videos that could answer many of your questions and get you on your way at

Additionally, if you need to schedule an inspection, you can do so online with ease. Simply log into your permitting and licensing account and access the “My Records” page. Select the permit number you wish to schedule, then choose “Inspections” from the “Record Info” menu to get started.

Thanks again for your patience and understanding. We hope to be back to normal operations in the coming weeks.

Boise's Planning and Development Services continues to provide services online, over the phone or by email. All applications can be applied for, reviewed, processed and paid for electronically online, and on the record testimony is still accepted by email. All building inspection services are still operational. Speak to a staff member over the phone by calling (208) 608-7100.

Planning and Development Services (PDS) consists of four interconnected divisions that work to ensure a safe, livable and economically viable community. Through robust building compliance, current and long-term city planning and transportation planning, housing and community development, and collaborative administration and operations, PDS is committed to "Building Boise Together".


The Building Division is responsible for issuing building permits and overseeing development in the City of Boise.

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The Planning Division is responsible for overseeing the planning and zoning process for the City of Boise.

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Housing and Community Development

The Housing and Community Development Division supports livability from housing choice to neighborhood vitality.

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Operations and Administration

Managing department needs and maintaining records.

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Can't find what you're looking for?

See the Department Website Directory

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